|Please be advised
Privacy Statement, and Return Policy.
- Shipping and
processing charges are prepaid and added to each order. Please refer to chart
- Small items and
lightweight shipments are sent by UPS. Oversize items and heavy shipments are
shipped freight carrier.
- With freight
carrier shipments, inside delivery and installation is not available. The
receiver is responsible for unloading and installing product(s).
- Please allow
5-10 days for delivery of stock items. Special order and drop ship items may
take 2-6 weeks for delivery.
- Shipments to
Post Office Boxes, APO and FPO addresses are subject to a $10.00 processing
shipments are shipped FOB Reston, VA. Receiver and/or freight carrier assume
responsibility for delivery after carrier takes possession of shipment.
- We gladly
accept all major credit cards, checks and money orders for payment.
- Please allow 10
business days for check clearance. All payments in U.S. Funds.
- Sorry, C.O.D.
is not available.
- Purchase orders
are accepted from U.S. Educational Institutions, Government Agencies, Hospitals
and organizations with approved credit. All invoices are billed Net 30 Day
terms. Overdue accounts are subject to a 1.5% ($5.00 minimum) monthly finance
|All purchase orders
must be mailed or faxed. No purchase orders accepted by phone. Fax toll free to
1-800-298-2057. Your purchase order must include the following:
- Purchase Order
billing and shipping contact names and addresses.
- Item number,
description, quantity and unit price.
- Minimum order
amount $ 25.00 excluding shipping charges.
- We are
constantly updating our products. Some products may change (size, style, color)
from what is shown in the catalog.
- Products may be
discontinued without notice.
- Prices are
subject to change without notice.
- If for any
reason you find our product unsatisfactory, you may return the product within
30 days of receipt for refund or credit. Simply complete the return form found
on the back of your packing list and enclose with your return.
- With the
exception of shipping errors and damaged or defective product, all shipping
costs are the responsibility of the purchaser. Refunds or credits are not
issued for shipping charges.
- Sorry, opened
software and special order products cannot be returned for refund or credit.
- All products
are warranted free of manufacturer defects for 90 days from invoice date. No
other warranty, written or implied exists unless noted in this catalog
merchandise lost/damaged in shipment
- Inspect all
merchandise at time of delivery before signing receipt with driver.
- Note any and
all damage with the delivery driver in order to file a claim for damages.
Failure to note damage may result in a claim being denied.
- Keep all
original cartons and merchandise “as received” for claim
- Damage claims
must be filed with the delivery carrier before merchandise can be replaced.
- Contact Speed
& Fitness Customer Service for assistance: 1(571) 244-7931 (8am-5pm EST,